Terms of service

Overview

Welcome to Fixora. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and merchants.

Use of Website

By using this website, you confirm that:

You are at least the age of majority in your country
You will not use our products for any illegal or unauthorized purpose
You will not violate any applicable laws while using our services

Products & Services

Fixora offers premium fragrances crafted with attention to quality and detail.

All products are subject to availability
We reserve the right to modify or discontinue products at any time without prior notice
We strive to display product details accurately, but slight variations may occur

Pricing & Payments

All prices are listed in PKR (Rs.)
We reserve the right to update pricing at any time
Payments must be completed before order processing

Orders & Acceptance

Once an order is placed, you will receive a confirmation
Fixora reserves the right to accept or رفض any order due to stock issues, incorrect pricing, or suspicious activity
In such cases, customers will be notified and refunded if applicable

Shipping & Delivery

Shipping is available across Pakistan at a flat rate of Rs. 200
Delivery timelines are estimates and may vary due to external factors
Customers are responsible for providing accurate shipping details

Returns & Exchanges

We offer a 14-day return and exchange policy from the date of delivery
Products must be at least 90% unused and in original condition
Shipping charges are non-refundable, except in cases of damaged or incorrect items

Intellectual Property

All content on this website, including text, images, branding, and logos, is the property of Fixora and may not be used or reproduced without permission.

Limitation of Liability

Fixora shall not be held liable for:

Any indirect, incidental, or consequential damages
Delays or failures caused by circumstances beyond our control

User Conduct

You agree not to:

Use the website for fraudulent purposes
Attempt to harm or disrupt the website or its security
Misuse any content or services provided by Fixora

Third-Party Services

We may use third-party services such as payment gateways and delivery partners. Fixora is not responsible for issues arising from these external services.